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What happens after I reach out about GUIDE?

  1. Right now: a short, free call to check eligibility and answer your questions. Your loved one doesn't need to join.
  2. Over the next few weeks: a specialist visit and an in-depth assessment, all by phone or video. We handle the enrollment paperwork, then you meet your Care Navigator.
  3. Ongoing: a written care plan shared with your doctors, the 24/7 line, and in-home respite scheduled with a local agency when your family is eligible.

Questions? Call (916) 314-8600. It's free and 100% confidential.